VALUE CREATION & GROWTH EXECUTION

AI, Tech & Process

Harnessing the power of technology and process innovation is vital for driving efficiency and achieving competitive advantage. We integrate advanced tools, such as artificial intelligence and CRM systems, with optimised processes to help businesses streamline operations, enhance decision-making, and maximise value.

Our expertise spans AI education, IT infrastructure design, and end-to-end process improvements, ensuring your organisation can thrive in a rapidly evolving technological landscape. By aligning technology with your business goals, we empower you to unlock growth opportunities and deliver exceptional results.

To enable your transformation, we focus on the following key areas:

1. AI education and business use case definition

How can artificial intelligence create value for your business? We provide tailored AI education and help define use cases that align with your strategic objectives, ensuring practical and impactful applications of AI in your organisation.

2. IT and data landscape

Is your IT and data infrastructure optimised for growth and scalability? We assess and refine your IT and data landscape to ensure it supports seamless operations and informed decision-making.

3. Lead-to-revenue and cash process

How efficient are your processes from lead generation to revenue realisation? We help you optimise lead-to-revenue and cash processes, enabling faster and more accurate outcomes while improving cash flow management.

4. Implementing and building CRM, CPQ, ERP, and governance

Are your systems integrated and aligned with business needs? We assist with implementing and building systems such as CRM, CPQ, and ERP, complemented by robust KPIs and governance frameworks to track and optimise performance.

5. Sales operations and forecasting

How accurate and actionable are your sales forecasts? We enhance your sales operations and forecasting capabilities, ensuring data-driven insights that empower your sales teams and improve revenue predictability.

By focusing on these critical areas, we help your organisation leverage technology and optimised processes to achieve operational excellence and drive sustainable growth.

Contact us today to learn how our AI, technology, and process expertise can transform your business.

Scenario 1

A Series C SaaS business was attracting the unwanted attention of auditors. It had $13m in accruals (revenue and expenses) but had not received the cash. Failure to collect the money would result in the business debooking the revenue and risking its covenants with the bank.

On assessment, we found a finance team struggling to track the business via spreadsheets. We worked with them to implement Salesforce CRM, Oracle ERP and Microsoft Power BI reports. This gave the entire business end-to-end visibility on every lead, opportunity, transaction and invoice.

The company focused on the highest priority items, recovered the $13m and prevented future occurrences.

Scenario 2

A publicly listed market leader in paints and coatings, with a global presence, recognised the significance of becoming a digital powerhouse. They enlisted our team for a comprehensive digital transformation project that covered the entire organisation. This endeavour involved a meticulous assessment of the value chain, competitive trends, customer requirements and digital best practices.

We devised a multi-layered digital transformation programme that included a thorough overhaul of key technology components, such as the implementation of a new ERP system, and process enhancements. The ultimate objective was to establish a digital operating model that effectively served the evolving business model.

Related services

Product market fit

Ensure your product or service meets the needs of a large enough market to be commercially successful. We help you reach this stage by understanding customers, verifying demand, segmenting markets, designing value propositions, and effective packaging.

Hiring for performance and coaching for excellence service. Attracting and retaining a world-class team requires a well-thought-out talent strategy, an enticing employee value proposition and an authentic culture.

Customer acquisition

Achieve revenue growth by attracting and converting potential customers. We help achieve sales and marketing effectiveness, provide comprehensive GTM strategies, drive demand generation, build partner ecosystems, and offer guidance for successful market expansion.

Customer lifetime value

Attain sustainable growth by nurturing and retaining customers. We offer expertise in proactive customer success management, retention strategy design, impactful proposition optimisation (including personalisation), and effective cross/upsell optimisation to help you maximise CLV.