Scenario
A European client was struggling with low morale, poor performance and employee attrition during the pandemic. At the same time, the client’s C-suite were inundated with escalations, and were unable to assess (or address) the underlying cause.
We did a company-wide talent and performance assessment, identifying the unsustainable performance expectations that were driving the issues. From there, we were able to coach and promote second-line management, breakdown silos, drive faster decision-making and retain key talent.
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