A Series C SaaS business was attracting the unwanted attention of auditors. It had $13m in accruals (revenue and expenses) but had not received the cash. Failure to collect the money would result in the business debooking the revenue and risking its covenants with the bank.
On assessment, we found a finance team struggling to track the business via spreadsheets. We worked with them to implement Salesforce CRM, Oracle ERP and Microsoft Power BI reports. This gave the entire business end-to-end visibility on every lead, opportunity, transaction and invoice.
The company focused on the highest priority items, recovered the $13m and prevented future occurrences.
A publicly listed market leader in paints and coatings, with a global presence, recognised the significance of becoming a digital powerhouse. They enlisted our team for a comprehensive digital transformation project that covered the entire organisation. This endeavour involved a meticulous assessment of the value chain, competitive trends, customer requirements and digital best practices.
We devised a multi-layered digital transformation programme that included a thorough overhaul of key technology components, such as the implementation of a new ERP system, and process enhancements. The ultimate objective was to establish a digital operating model that effectively served the evolving business model.
Ensure your product or service meets the needs of a large enough market to be commercially successful. We help you reach this stage by understanding customers, verifying demand, segmenting markets, designing value propositions, and effective packaging.
Achieve revenue growth by attracting and converting potential customers. We help achieve sales and marketing effectiveness, provide comprehensive GTM strategies, drive demand generation, build partner ecosystems, and offer guidance for successful market expansion.
Attain sustainable growth by nurturing and retaining customers. We offer expertise in proactive customer success management, retention strategy design, impactful proposition optimisation (including personalisation), and effective cross/upsell optimisation to help you maximise CLV.